Thank you for your purchase. We hope you are happy with your purchase. We are selling digital services, so it will not be possible for us to refund your amount once we have delivered the service even if you cancel the subscription later.
However, if you are not able to access our service or download it, then contact us at firstname.lastname@example.org within 24 hrs of buying the service. We will look into the issue and provide you with alternate ways to access service. If we are not able to provide you the service or it is taking too long then we will provide you with 100% refund.